Monthly Archives: July 2018

Choosing the Right Web Designer

Creating your web site can be a tricky process. Choosing the best web design company for your site is extremely important. Unless you run a web-based business, you probably do not have web design experience within your company. Building your web site will take time and a little homework!

To create a web site for your business, follow these 4 simple steps:

  1. Establish your goals
  2. Determine your budget
  3. Pick a web design company
  4. Pick a web hosting company

Establish Your Goals

Before you begin looking for company to help you design and build your web site, take the time to understand the goals of your web site. This will be extremely important to help set expectations with the web design company you choose.

In order to set your web site goals, ask yourself the following questions:

  • Why do you want a web site?
  • Are you selling something?
  • Do you have a catalog of products that changes on a regular basis?
  • Who is your target market?
  • Do you already have a brand?
  • What is your industry?
  • Who are your competitors?
  • Do they already have web sites? If so, what do they look like?
  • If you’re selling something, will you accept credit cards over the internet?
  • How soon do you want your web site?
  • What happens if you never create a web site for your business?

Take the time to answer each of the above questions and if you have time, write the answers down on a sheet of paper. These are the same questions most web design companies will ask you before they begin to create your site. If you have these questions answered up front, you will have some criteria for choosing the right web design company. For example, if you are a real estate agent, and want to publish listings on your web site, you should seek a web design company that knows about the real estate business and has created web pages for other real estate agents.

Determine Your Budget

How much do you want to spend on your web site. Web sites can cost you anywhere from $100 to $100,000 depending upon what you want it to do. Know your spending constraints before you begin negotiating with design companies. Whatever you do, do not tell a web design company what your budget is!! Always get pricing based on your needs, not you budget.

Pick a Web Design Company

Your choice of a web design company is a very important step. Take your time to investigate all of your options. Here are some important items to consider.

Design vs. Build

Depending upon the scope of your web site, you may need to choose two different companies. Building a web site is a highly technical process. Designing a web site is a highly creative process. Many advertising firms specialize in web site design which does not necessarily require any web development skills whatsoever. The process of creating a web site is similar to the process of building a new home. Before you ask a construction company to start building, you first seek out an architect who creates a blueprint of your house taking into account what you want (number of stories, square footage, etc.). Creating a detailed blueprint before construction begins can help you accurately estimate the final price. Without the blueprint, you may end up paying a lot of money for a house that does not fit your needs. Creating a web site is exactly the same except most web site “builders” also claim to be “designers”. The good news is that you can look at other sites a web design company has created (like looking at other homes that a home builder has made). Make sure you ask the web design company what their process is for designing a web site vs. building a web site. They should understand the difference between these two concepts. If they don’t, they’re probably builder that think they can also architect.

Evaluate Experience

Has the web design company created web sites similar to yours? Do they have relevant industry experience? As with any services company, choosing someone that has relevant experience. If you want to sell products through your web site and accept credit card payments, does the web design company you are considering have experience doing just that?

Review the Portfolio

A well established web design company will have a solid portfolio of web sites that they have created for other clients. Ask for links to other site the design company has created and review each one. Do you like what you see? Do the sites have a style that appeals to you? In addition to reviewing web sites, ask for customer references. Contact their clients and ask them about their experience with the web design company. Were they happy with the results? Did they get what they paid for? How much did they pay? Would they recommend them? How long did it take? What didn’t they like about the company? How responsive was the company when they had questions?

Compare Prices

Pricing for creating a web site can vary. Typically, web design companies will charge one of three ways:

  • Time and materials: price is variable based on the actual number of hours spent working on your site. For example, a web design company may charge you $75 per hour. If it takes 100 hours to create your web site, your price would end up being $7,500.
  • Fixed Price: some design companies will charge you a fixed fee based on a fixed set of requirements. If you outline your requirements very carefully, many web design companies will quote you a single price.
  • Component Pricing: some design companies will charge “by the page”. By creating a price based on the number of pages, you can control the cost by designing a specific number of pages. Buyer beware: some design companies will charge by the page but will have “special pricing” for components such as custom graphics, animated images, and the like.

The most important step in pricing is to make sure the potential design company outline all of the prices associated with the work and puts it all in writing. Never enter into a deal unless all of the costs are well understood up front. Also make sure that you understand what “done” means. Try and structure the payments such that a significant portion of the fees (20%) are not due until you “accept” the final web site. Include the agreed-upon dates in your contract and provisions for what will happen if these dates are not met.

How to Hire The Right Web Design

Regardless whether you manage a small business, charitable organization, or Fortune 500 company, choosing the right web design firm can quickly become a full-time research project. With thousands of design firms to choose from, what factors truly determine which design firm is best for your business?

The primary considerations for choosing a web design firm are:

* Price

* Customer service/access to support

* Credibility indicators of the design firm

* Portfolio and design experience

* Other services offered (domain renewal, hosting, SEO)

* Turnaround time

Let’s take a closer look at each consideration in detail, and explore how to identify and qualify the right design firm.

Price

Like many products and services we purchase, both personally and professionally, deciding on a web design firm can often come down to price. But the value of the services rendered is really what’s important. A $200 web site usually turns out to look, feel and perform like a $200 web site.

The price of your site’s development will depend on three factors: the features of the site, the amount of content, and the service options included with the design package, such as hosting.

Because pricing varies by firm, here are several principles to use when determining the validity and value of a web design quote:

* Does the quote state one all-inclusive price for the entire project?

* Is there a reoccurring monthly fee for hosting?

* Is the site custom-built, or is it customization of an existing template?

* Is there a separate fee for content development, such as writing sales copy?

* Is domain registration/management included in the package?

* Will the firm provide multiple design concepts, prior to actual development?

It’s important to compare quotes from at least three firms to, determine the value of the services offered. Looking for the best value is important in a competitive service market.

Customer Service

There’s nothing worse than signing with a firm that offers a great product, only to find out they are impossible to contact. Consistent, open contact with your web design firm is important for ensuring success before, during, and after your web site is developed.

Throughout the design process, you may identify text, photos, or contact information you’d like to change before the site goes live. If you have immediate questions regarding your site’s development, you’ll be glad to have immediate contact with customer support staff by e-mail, telephone, or live chat.

If you are limited to e-mail technical support, consider other firms that offer a wider range of customer service options such as telephone and live chat support. E-mail is great for convenience – when it’s convenient.

Credibility Indicators

Identifying “credibility indicators” can help ensure a firm is trustworthy, and will be around after your deposit or full payment is sent. Credibility indicators include, but are not limited to:

* Toll free telephone support

* 24 hour customer service

* Better Business Bureau affiliation

* Human e-mail address contacts

* Google PageRank of 2 or above

* Presentation of a hard-copy quote/design contract

Design Experience/Portfolio

Does the design firm have experience in working with similar types of businesses? Even if a designer doesn’t have a web site in their portfolio related to your industry, the firm you select should have a strong working knowledge of how to develop an effective site for your business type. Product and service web sites are not the same. Your designer should have a plan of action for developing a site that reaches the maximum number of prospective customers in your target market.

A few good questions to ask about a firm’s design experience include:

* Does the firm offer a number of diverse, finished web sites available for review?

* Will the firm conduct research regarding my competition?

* Will my web site highlight the features, benefits and value of my product or service?

* Has the firm outlined a plan of action for creating an effective site, start to finish?

Design experience need not always relate to the type of web sites the firm has previously developed. If you have a specific look in mind, ask the firm if achieving a similar design is possible. The ultimate goal is to know you’re going to get a tangible benefit out of your site through effective, affordable web design.

Additional Services

Many web design firms offer design, but do not provide other required services such as hosting and domain name registration. Ideally, your web design company should be a full-service firm, offering at least basic hosting, domain registration and search engine optimization services tailored to your needs. Research each firm to determine other key lines of business, so that any future expansion of your site will be seamless as your business grows.

Turnaround Time

An effective website should take 30-60 days to go live, from the start of production. Unless you’re offering hundreds of individual products or services on your web site, the entire development process, start to finish, should take no longer than 60 days. Turnaround time should include:

* Upload of your web site to the hosting provider

Learn the Truth about Your Web Design

When you start building your online business and search for a web design company that will implement all your needs for the web site you must understand that it is a very serious step because you are entrusting your business along with its reputation and future.

That’s why it’s very important to make the right choice.
There are several factors that must define your choice, and one of them is portfolio of previous web design works the company has done. It can tell you more than all words and promises, just be attentive and try to analyze. I will tell you what you must pay attention to:

1) Presence of portfolio

Yes, it seems to be obvious that web design company must have own web site with portfolio of previous works. But don’t be astonished too much when you see one without it. There can be various reasons for this but I wouldn’t recommend you to tempt fate. Portfolio is like a “face” and it’s pride of web design company, it must be full, substantial, and routinely updated…and IT MUST BE!

2) Total number of works

This can tell you much however there is no standard number that will guarantee you are going to deal with web design guru. Yes, 50 successfully finished projects is better than 5, but their quality is also important. Compare the number with period of time during which the company operates in the market and calculate average number of projects per year, month, or week. Remember that average web site design takes 2-4 weeks to be finished.

What this information can give you? Firstly, you can see that the company has got enough expertise. Then this shows that it has stable flow of works, adjusted schedule of development process, and enough staff to perform it, so if you commit your web site design to the company you can be sure that the work won’t be for them like a bolt from the blue or well-paid but not feasible overloading.

3) Type of works

Look attentively at each work in the portfolio. How many projects are similar to the one you need by type of site, technology used, industry, and look and feel?
At least 2-3? Good!
More than 5? Excellent!!
None? There can be a reason for this – owner didn’t want to make it published, or web site is no more live – so if all other works show professionalism and expertise, you should ask the
company if they have ever done the task you need.

If you need any particular technology to be used for your web site implementation it’s more than necessary to see examples how the web design company worked with it. However sometimes it happens if the technology is not common used and very popular that the web design company hasn’t had chance to work with it for commercial purpose but it might be used for internal projects development, so you will loose nothing if ask the company to show you some examples if they exist.

If you need a web site for exact business, for example dating site or real estate site, it’s also better to view such previous works in the portfolio because there are can be specific features and it’s better to make sure that the web design company is experienced with them. Also some web design companies make demo packages that also can show you the abilities and experience.

4) Quality of works

Learn carefully each live site (or the ones which are similar to the site you need). How long does it take to load the site home page?
A few seconds? Great, the web designer knows how to optimize images.
A few minutes? It’s normal if this is a Flash site because usually the whole site is loaded at one time, not only the home page; or it’s a Flash intro which goes ahead entering the site
and also can load longer because of movie and sound.

But if a simple HTML web site loads more than 2-3 minutes and you can’t see all images or they are shown partially, you must be watchful. Check another HTML sites from the portfolio – if they are also loading for ages, it’s better to search for another web design company because this one is not professional.

All of the aforesaid is correct only if bandwidth of your Internet connection is normal and usually you don’t have problems with loading web sites.

Test the site for user-friendly navigation, pay attention to colors combination, and estimate general impression from the site – all this must reflect professional work. But sometimes a web design company is forced to design a site strictly according to the customer’s wishes, so if the customer lacks for good taste the site also looks tasteless. There can one or two such sites in the portfolio, but not all!

5) Happy owners

Web design business is a highly competitive area and as in any business there are honest and dishonest players. Sometimes it happens that you see the same site in portfolio of two different web design companies and it’s difficult to find the truth to which of them the work really belongs. Some quirky companies place cheap templates in their portfolio with fake owners’ contact info.

That’s why it’s very important to know real references of real owners of the web sites the web design company has made. Ideally this info must be accessible on the web design company site under Portfolio, Testimonials, or Clients sections. Try to contact ALL of the persons listed there and compare their opinions. You may get to know some interesting facts.

6) Own site of web design company

And finally compare the own site of the web design company to web sites presented in its portfolio. Are they similar by quality, technology used, and overall feeling? If the works from the portfolio look much poorer than the own site this can mean that the own site was ordered from another web design company, more professional. Yes, it happens sometimes in web design business that start-up amateur company commits its web site design to “older” professionals. In such case you better to continue searching for another web design company.

So these 6 rules can help you to make the right choice. Don’t be afraid to spend longer time for search and analysis, finally you will only benefit by getting perfect web site that will give new prospects to your business and make it more successful.